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Shipping Information

US Orders

  • Orders under $99 ship for a flat rate of $6.99
  • Orders over $99 qualify for free shipping
  • US Postal Service (USPS) is our standard method of shipment
  • Orders are shipped within two business days of processing (excluding certain holidays).  Orders normally process on the following business day.
  • Once your order ships, please allow between 3 and 5 days for arrival.

Express Shipping, Next Day and 2-Day Air packages

  • Please contact us for a shipping estimate.  e-mail us at support@bughat.com or call us at (855)-896-8935.  Saturday delivery available for $10-15 additional to most areas.  All estimates are per single unit.

Canada, Australia, and New Zealand

  • We offer flat rate shipping to Canada, Australia, and New Zealand for $19.99 per order (shipping time is normally 3 to 5 days).

International Shipping Options (other than Canada, Australia and New Zealand)

  • We offer flat rate shipping to international locations other than Canada, Australia, and New Zealand for $24.99 per order (shipping time is normally 3 to 5 days.

Reporting Damaged Goods or Lost Shipments

  • DAMAGED shipments and/or packages which appear to be damaged should be refused at the time of delivery.
  • Please e-mail us at support@bughat.com or call us at (855)-896-8935 in case of damaged or lost shipments

Returns and Exchanges

  • If for any reason you are not totally satisfied with your purchase just send it back within thirty days of receipt for a full refund. All we ask is that you pay the freight and let us know the reason for your return. To return your bughat™, please call (855) 896-8935 or email us at support@bughat.com
  • This offer is valid only for hats purchased from bughat.com and not for hats purchased from one of the many fine retailers around the country who sell the world famous bughat™.